Terms & Conditions

Cancellation & Rescheduling Policy

Your appointments are very important to Bloom Brows and are reserved especially for you.
We understand that schedule adjustment are sometimes necessary, therefore we respectfully request at least 24 hour notice for cancelations. If appointments are not kept or you do not give at least 24 hours’ notice for a cancellation you may be liable for the full cost of the treatment.

The appointment can reschedule at most 2 times including a one-time allowance of last-minute reschedule will be permitted for sickness or family emergency which means your deposit still remains. After that, your deposit will be forfeit regardless under any circumstances.

Refund and Additional Fee
There are no guarantees can be made as the success of the treatment depends on the skin quality, post-treatment flow and care and exposure to different external factors and we have no control over these factors.

We are strictly not able to offer refunds if any Cosmetic tattoo procedures don’t work for you under any circumstance.  

So, we highly recommend you to check out our Eligibility Checklist and FAQ’s carefully and send us an email at Bloombrows.com.au@gmail.com or check with your doctor if you have any questions before deciding to book your appointment.

Additional sessions may be necessary to achieve desired results and will be charged accordingly.

Touch-up rates apply to our existing clients only.

We don’t offer touch-up on other technician’s work. If you had your service done somewhere else and interested in having them redone with us then the service will be considered to new treatment and full cost will be applied.

If you have any concern or problem regarding the service, you may contact us within 72 hours of your appointment to discuss your concerns and if a fix can be done to address your concerns. If you fail to do so then an additional charge may occur.